Terms & Conditions

Terms & Conditions

Lancombes Country Sports & You
The website, found under the URLs  
http://www.lancombescountrysports.co.uk and http://www.lancombescountrysports.co.uk/, is operated by Lancombes Country Sports, (Lancombes) and references to “we”, “us” and “our” shall be deemed to be references to Lancombes. References to “you” and “your” shall be deemed to be references to person placing an order via this website.

General Information
Your contract for purchases made through
www.lancombescountrysports.co.uk is with Lancombes Country Sports and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

You warrant that all details you provide to http://www.lancombescountrysports.co.uk/for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

You agree that e-mail can be used as a method of communicating with you.
During the registration process, you must enter a valid e-mail address as a user name and choose a password. You are responsible for all actions taken under that username and password.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.

Lancombes  reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if: -
- you fail to make payment to us when due.
- you breach any of our terms and conditions.
- when requested by us to do so, you fail to provide within a reasonable time frame, sufficient information - to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
- we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on http://www.lancombescountrysports.co.uk/

Placing an Order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact our Customer Services team before placing an order with us either by telephone on  01935822553, by email at bev@lancombes.co.uk or by post using the address given below.

By placing an order via this website you are making an offer to Lancombes to purchase the goods detailed in your order upon the terms described in your order.

Prices and availability of goods are subject to change without notice. All prices include sales tax. A delivery charge will be added to your order value where appropriate, please refer to the Delivery information.

Your credit/debit card will be authorized when your order is placed and processed. We will not charge your credit card until the point of dispatch of the goods; therefore no contract for the sale of any product will exist between you and Lancombes until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email.

You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

Promotions - Email
Offer is valid on the web only when you click through via Lancombes emails and purchase. Offer is not valid when shopping by telephone. The offer is subject to availability on full priced items only. Offer cannot be used in conjunction with any other offer or discount. Offer excludes gift vouchers. Free delivery is only available on standard UK delivery. Offer subject to availability and while stocks last. Offer may be withdrawn at any time.

Promotions - Free Delivery
Free Delivery is limited to standard delivery to the UK mainland only. Offer may be withdrawn at any time.

Our Guarantee to You
We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, sometimes certain items from our collections are more popular than our forecasts had predicted. In cases such as these, availability of an item may be low or it may become out of stock.

When an item is currently out of stock, but we have been able to order in further stock of the particular item, you will have the option to place the order for this product. Once added to your Shopping Bag, you will see the Delivery Date for when this product is expected to arrive & when we will therefore be able to dispatch it to you.

In rare occasions, the availability of a product may be misrepresented on the website. When we process your order, we will inform you by email if any products you order turn out to be unavailable and where possible, we will attempt to locate any stock for such orders from our stores. You will be notified of this by email and the additional items, if sourced, will be sent to you at no additional cost. If, however, we are unable to locate your item, we will offer you an alternative.

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. We aim to dispatch all orders that are in stock within 5 working days. Please however allow 7 working days for delivery. If any item cannot be delivered within this time we will inform you of the reason for delay, along with a proposed delivery date.

Conformity of Goods
Every care has been taken to ensure that the description and specification of our products shown on the website and in our catalogues are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

We aim to dispatch all orders that are in stock within 5 working days. Please however allow 7 working days for delivery. If any item cannot be delivered within this time, we will inform you for the reason for the delay, along with a proposed delivery date.

Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock.

If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

We accept online payment in a secure environment by credit or debit card. We currently accept Mastercard, Visa, Delta, Maestro, Solo. All transactions are shown in pounds sterling (£).

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) area (other than the Channel Islands, see below) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT at the current rate. The current rate of VAT is 20%. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

Channel Islands orders are treated as being part of the EU and no reduction in price is made as (i) geographically and operationally they are part of the British Isles, and (ii) they are a Crown dependency. 

Further information for overseas customers may be found here: http://www.hmrc.gov.uk/vat/sectors/consumers/overseas-visitors.htm#2

Your Right to Cancel
You may cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.

Returns Policy
If you are not entirely satisfied with the products that you have chosen you may return them to us within 30 days of  receipt. We will be happy to provide an exchange or refund, providing the items are returned in perfect condition and where possible in their original packaging with all tags attached.

Please complete the form on the reverse of your despatch note, clearly indicating the reason for return and whether you require a refund or exchange.

Please then reseal the item in its original packaging and return your parcel to us using the attached address label on the front of the despatch form. We advise all customers to return goods via recorded delivery and to keep the proof of postage. We cannot accept responsibility for parcels lost in transit. We advise that returns are sent at your own expense. All refunds will be issued to the same payment method as the original order and may take up to 5 days to process.

Please note for your convenience purchases made via our website and telephone may also be returned and refunded in any of our trade stands. Exchanges can also be made at any of our trade stands or by returning the items to us as described above.

Please note that our sale items have a seven day return policy. This is to enable us to process the return item and put it back into sale online before the sale ends.

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.

Lancombes does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither Lancombes nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Lancombes  or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you

While Lancombes uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Lancombes will not be responsible for any errors or omissions or for the results arising from the use of such information.


While Lancombes takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Lancombes will not be responsible nor liable for your use of any other websites which you may access via links within this website. Lancombes does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Lancombes.

The entire liability of Lancombes under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Lancombes will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Lancombes may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Lancombes

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

All rights, including copyright, in the content of the
http://www.lancombescountrysports.co.uk  web pages are owned or controlled by Lancombes. In accessing http://www.lancombescountrysports.co.uk web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the http://www.lancombescountrysports.co.uk  web pages for any other purpose whatsoever without the prior written permission of Lancombes.

Third Party Information
We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Lancombes products are those stated on the Lancombes material.

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.


This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.


Our Details

Lancombes Country Sports

Heath Farm




NN12 8HD